22 Jul

Massive cPanel Price Increase and Its Effects to End User

On Thursday 27 Jun 2019 cPanel announced new pricing and licensing structure. Previously the pricing model was set per server which they have now changed to per-account model. In a nutshell, previously a server with cPanel license can create any numbers of account but now, We will have to pay for each account created on a cPanel server.

cPanel is increasing their software price after two decades. The server hardware technology has evolved and they have also made better optimization on their software which allow a server to run multiple website. Because of this they are enforcing the price increase to us.

cPanel was acquired by Oakley Capital at the beginning of this year which own another web hosting control panel, Plesk. A price increase was expected but not the way cPanel announced last month. We have already contacted our account manager at cPanel and informed them about our displeasure regarding the new pricing. We hope cPanel will re-evaluate their new pricing structure which seems to have a very narrow chance!

As per cPanel’s new account based pricing structure, We the Hosting company have to pay them 17tk/month or 200tk/year for every cPanel account that is created on a server. If everything stays as per the recent cPanel announcement, We will have to adjust pricing. We do not expect a price adjustment for our shared or semi dedicated hosting packages meaning they will remain same. But for Reseller customer, We will have to adjust the pricing due to the fact cPanel will now charge us for each cPanel account a reseller creates or already have.

We can assure you that, from TetraHost, We will only charge the extra amount which is being charge with the cPanel’s new account based pricing structure. For example, if a reseller has 20 cPanel account under his/her reseller/WHM account, then We will have to charge the customer 20 x 200tk = 4000tk per year for this purpose. It can be charged monthly or yearly as per customers comfort.

We will have to adjust VPS and Dedicated server license prices as well. VPS and Dedicated Server customers are requested to contact us to find out about their new license price.

We are still reviewing the price increases and we will update our clients if there is something new from cPanel regarding their new pricing structure.

This new structure affects all existing customers and comes into effect from 1st September 2019.

We’re happy to advise you on what are the best next steps in dealing with this cPanel price increase. Our goal is to be your IT expert and helping you find the best option, specifically for you and your business. If you have any suggestions regarding this matter, you are Welcome to share them with us as well.

To get in touch with us, simply use the Contact Us form, email us at sales@tetrahostbd.com, call us at +8801913377417, or use the live chat at the bottom right corner of our Website.

21 Apr

TetraHost is a Proud Sponsor of the “National Domain Hosting Summit 2019”

We’re thrilled to be sponsoring in National Domain Hosting Summit 2019, April 27 in Dhaka. Below is the Summit’s Announcement Poster and Invitation Card:

About BDHPA: Stand for Bangladesh Domain Hosting Provider’s Association. BDHPA’s aims and objectives include the facilitation of trade and business in Web Hosting industries; encouraging advancement of research; facilitation of education, employment and growth of the Bangladesh economy. BDHPA will work to facilitate a higher success rate for member companies in mastering the industry challenges by sharing experiences, network resources, best practices and approaches to special situations.

29 Oct

HostAdvice Great Uptime Award for TetraHost

HostAdvice Great Uptime Award for TetraHost

We’re excited to announce a new award TetraHost has placed on its wall of Excellence. TetraHost has been awarded with “GREAT UPTIME” by HostAdvice. Being anonymously tested by HostAdvice for a 60 days, our hosting services have successfully passed their uptime test. We would like to Thank HostAdvice and their surveying team for acknowledging our UPTIME COMMITMENT. Encouraged by the recognition of excellent service uptime, we will continue to deliver reliable, high quality, scalable and secure hosting services to customers. Our 24/7/365 support staff with expert system admins keep our clients server running at its peak.

Both TetraHost and HostAdvice will be displaying the award on their respective websites.

We are committed to provide:

99.9% Network Uptime Guarantee
24/7 Technical Support
24/7 Security Monitoring
Fast Hosting Environment

04 Jul

SSL, Google’s ‘Not Secure’ warning and your website

Starting from July, 2018 Chrome Browser will mark a website without SSL certificate or HTTPS as “NOT SECURE“. This means that when potential customers visit a website without the HTTPS in the address bar, they will see that their website is not secure. So what can you do? You can simply install SSL certificate and have your site secured.

We at TetraHost offers free SSL certificate with our hosting service and to install SSL for your website, simply login to your cPanel >> Security >> Let’s Encrypt SSL >> here you will find option to install SSL certificate.

For assistance, please check following article:

Announcement: Free Let’s Encrypt SSL With Hosting

More about the Google Announcement:

If you are having any issue with SSL install or want us to install the certificates for you, please submit a ticket to support [at] tetrahostbd.com

15 Oct

Introducing Cloudlinux

TetraHost is proud to announce CloudLinux is installed on our shared Servers.

CloudLinux is a revolutionary Operating System that allows each cPanel account on our servers to have its own CPU allocations. With a standard Linux installation, a single user can cause issues for everybody else on the server, where as with CloudLinux that account would be limited to their own CPU allocation and would not cause issues for everybody else on the server.

One of the largest benefits of CloudLinux is that it will keep a single account from overwhelming a server and causing slow performance or downtime. Each and every account is limited to a maximum of 1 CPU Core instead of having free and open reign to system resources, and since we run high end servers with upto 16 cores this effectively means that it’s extraordinarily unlikely for the server that your account is on to become slow or unresponsive due to the actions of one, or even a handful of customers.

CloudLinux + cPanel =

Improved stability by limiting the resources any single user can consume

In shared hosting, the most common reason for downtime is a single account slowing down other accounts on the server. Using cPanel & WHM software with CloudLinux utilizes innovative Lightweight Virtual Environment (LVE) technology, improving the density and stability of your shared hosting environment for all tenants.

Advanced server security

With unique CageFS technology, CloudLinux encapsulates each customer, preventing users from seeing each other and viewing sensitive information. It also prevents a large number of attacks, including most privilege escalation and information disclosure attacks.

Increased server efficiency

By monitoring and containing resource spikes, CloudLinux eliminates the need to leave server resources idle, providing server manager with the ability to host twice as many accounts on their cPanel & WHM server.

Multiple PHP versions

Using CloudLinux together with cPanel & WHM software gives our customers with the flexibility to choose the PHP version that they need. This includes versions 4.4, 5.2, 5.3, 5.4, 5.5, 5.6 and 7.0 as well as more than 50 PHP extensions and the ability to adjust php.ini settings.

Hardened kernel

The shared hosting environment is unlike any other and the CloudLinux kernel takes that into account. It can protect against symlink attacks and trace exploits, while restricting the visibility of ProcFS to only what is necessary — making your cPanel & WHM accounts more secure.

Admin interface within cPanel & WHM software to easily manage account usage

Within cPanel & WHM, CloudLinux gives us and our clients the visibility and accessibility to see and control the exact resource usage of each website.


Enjoy Hosting!

03 Sep

Critical Update for Joomla! Users

If you are a Joomla user, you better start updating your sites now.

Joomla was updated recently! Joomla issued a new minor versions, v2.5.14 and v3.1.5, that patches some very critical security holes, so it is very important you update as soon as possible! We are urging all customers to log in to update their Joomla sites to the latest version to help keep your site secure! They didn’t provide much details, but by the summary is seems serious enough to allow users to bypass upload restrictions:

  • Project: Joomla!
  • Severity: Critical
  • Versions: 2.5.13 and earlier 2.5.x versions. 3.1.4 and earlier 3.x versions.
  • Exploit type: Unauthorised Uploads
  • Reported Date: 2013-June-25
  • Fixed Date: 2013-July-31
  • Description: Inadequate filtering leads to the ability to bypass file type upload restrictions.

More information on Joomla 2.5.14 update here: http://developer.joomla.org/security/news/563-20130801-core-unauthorised-uploads

If you have any questions, feel free to email us at support[at]tetrahostbd[dot]com.

12 Feb

Website Protection Issue

Today while surfing on internet i came to know that a Bangladeshi Hacker group called “Bangladesh Black Hat Hackers” is hacking Indian Websites and they already hacked around 5000+ website in last few days.

You can read more about the hacker group from the following link:

Some Indian Hackers group has already declared a Cyber War against us and they will also try to hack Bangladeshi Websites. On this post i will also wanted to inform our clients that We always try to secure our server in every possible way. Our NOC is closely monitoring all our servers to protect any hacking attempt.

It is also recommended that all our clients have sufficient protection setup on their website as well. We required you to follow the below steps:

1. Update your anti virus software and scan your machine completely.
2. Change your cPanel Password and set a strong one.
3. Take backup of your files on your machine.

NOW, this is a very important part, those who are using WordPress and Joomla, please update your installation to latest version. We have already written two article on how to protect WordPress and Joomla installation from getting hacked and we want all user to read those two article carefully and apply the protection ASAP.

Here is the article link:

WordPress: http://blog.tetrahostbd.com/2012/01/31/wordpress-protection/
Joomla: http://blog.tetrahostbd.com/2012/02/02/joomla-protection/

If you have any query or facing any problem please contact us via email at support@tetrahostbd.com or sales@tetrahostbd.com (Please send email from your registered email address that you have with TetraHost).

NOC, TetraHost.


26 Dec

Price increase for .COM & .NET domains!

Few days ago, we were notified by our mother domain registrar that, VeriSign, Inc. will be increasing the cost to register .com and .net TLD’s effective from January 15, 2012. Here is part of the announcement:

DULLES, VA — (MARKET WIRE) — 07/14/11 — VeriSign, Inc. (NASDAQ: VRSN), the trusted provider of Internet infrastructure services for the networked world, today announced, effective Jan. 15, 2012, an increase in registry domain name fees for .com and .net, per its agreements with the Internet Corporation for Assigned Names and Numbers (ICANN).

This will be the third price increase, by Verisign, in the last few years. Adding to this, recently the USD Dollar Rate has increased significantly as well. A few month ago it was 70tk per USD but currently it is something around 80tk per USD.

Up until now, we have absorbed the cost of these price increases, however, we can no longer continue to absorb these price increases. We were trying to manage it within ourselves but with both Verisign Price increase and USD Dollar Rate increase we are forced to increase our Domain Registration cost for .COM and .NET

We would also like to mention that we are not going to increase the price heavily at all. Our price will remain same on USD rate which is 10$ but in BDT the price would be 800tk(previously it was 700tk). Effective from January 14, 2012, all existing domain registrations maintained by TetraHostbd.com will increase to the new rate of BDT 800tk/year per domain for .COM and .NET. The new price will be applicable for both, single and multiple(Domain Reseller) domain registration.

Thank you for your understanding. If you have any questions about this notice, please do not hesitate to reply this blog post.


Ashraful Insan (Rony)
Sr. Systems Administrator
TetraHost Bangladesh

26 Oct

CSF Firewall, version updated!(csf v5.11)

CSF firewall commonly known as Configserver Security and Firewall has become one of the popular firewall not just because of its easy of use it also provides a cpanel interface and can be easily installed and tuned by any users.

Yesterday, we upgraded CSF to latest version which is 5.11 to offer more protection to our client.

Here are some major changes in the new version:

Added a new 7th argument to BLOCK_REPORT that includes the log lines that triggered the block (excludes LF_NETBLOCK and LF_PERMBLOCK)

Added new CLI option csf –tempallow (csf -ta) which works in exactly the same way as csf –tempdeny (csf -td) except it provides a method of temporary IP allows for a given duration. csf -t, csf -tf and csf -tr now apply to both deny and allow entries

Allow the use of a duration suffix in csf -ta and csf -td for m, h and d (minutes, hours and days). Only one suffix allowed and only integers

Updated UI entry for adding and removing temporary allows and blocks

Display temporary block TTL in days hours minutes and seconds

Added new CLI option csf –watch [ip] (csf -w [ip]) and configuration option WATCH_MODE. This new option logs SYN packets from a specified source as they traverse the iptables chains. This can be extremely useful in tracking where that IP is being DROPed or ACCEPTed by iptables. See readme.txt for more information

Modified csf and lfd init scripts to be LSB-compliant

Modified BOGON/DSHIELD/SPAMHAUS block list retrieval to only download the list if it has not already been retrieved within the configured interval. This is to help prevent blacklisting by the list provider for repeated downloads after frequent lfd restarts

Fixed problem with csf -q and csf -sf not restarting the firewall if there was a previous startup error.