26 Nov

Announcement: Pricing Update for Major Domain TLD

We hope you are doing well and enjoying the services which you have taken from TetraHost. If there any issue or have query please let us know via support@tetrahostbd.com or visit our livechat at tetrahostbd.com or call us at +8801913377417

This email is regarding domain price update. We believe you all are aware of hike in the dollar exchange rate. As per our calculation, the exchange rate has increased around 25%. This is happening for last few months but We did not increased price from our side. We wanted to maintain the old price but unfortunately the situation is not allowing us to maintain the old domain price.

Finally We have decided to increase the price from 1st December, 2022.

Below are the list for major domain TLD

Extension Registration Transfer Renewal
.COM 950 950 1100
.NET 1050 1050 1200
.ORG 1150 1150 1300
.INFO 1550 1550 1700
.BIZ 1450 1450 1600

Few other domain extension pricing information is available on the following URL:
https://www.tetrahostbd.com/domains

23 Aug

How to install CloudLinux on cPanel Server

cPanel server with Cloudlinux is a very popular setup in the webhosting industry especially for shared webhosting industry because this give an administrator right power to control resource of each user and at the same time best performance and page load speed for their website with advance level security protection.

Before installing cloudlinux We highly recommend to upgrade MySQL to MariaDB 10.2 because by default MySQL comes with 5.6 and end of life of this version is February 28, 2018. You can upgrade MySQL to MariaDB from WHM >> SQL Function >> MySQL/MariaDB Upgrade.

Next We are going to install Cloudlinux, Download Cloudlinux installation script:

wget https://repo.cloudlinux.com/cloudlinux/sources/cln/cldeploy

Install the script:

sh cldeploy -i [For IP based license]

or

sh cldeploy -k [For IP based license]

Then reboot the server:

reboot

You can install Lvemanager using below command(In most case it will be automatically installed):

yum install lvemanager

Next install cagefs with the following command:

yum install cagefs
/usr/sbin/cagefsctl –init
cagefsctl –enable-all

Next We need Alt-PHP (PHP Selector):

yum groupinstall alt-php
yum update cagefs lvemanager

Now you can proceed to your WHM >> Cloudlinux LVE Manager and here you can configure Cloudlinux Features including cagefs, python, nodejs and php selector.

If you are running Apache server, you can install mod_lsapi. It can improve performance for many web sites.

Log into SSH and run the following commands:

yum install liblsapi liblsapi-devel –enablerepo=cloudlinux-updates-testing
yum install cpanel-mod-lsapi –enablerepo=cloudlinux-updates-testing
/usr/bin/switch_mod_lsapi –setup
/usr/bin/switch_mod_lsapi –enable-global
service httpd restart

If you still have questions or concerns, feel free to contact us by sending email to following address: support [at] tetrahostbd.com

22 Jul

Important Notice: Server Migration – Mirage – 28/07/2022

Server Name: Mirage
Server Hostname: mirage.ihostman.com
Primary IP: 69.46.21.178

mirage.ihostman.com” is one of our shared hosting server and is providing service for 5+ years. We have decided to leave this server and move to a better/latest hardware and also change the server physical location. Mirage is currently located at our USA datacenter, We have taken new server at our Bangladesh location.

Below is the server hardware specification:

Processor: Dual E5 2690 v3(24 Core)
RAM: 64GB
HDD: 1 x 2TB NVMe
Location: Bangladesh

This server will have bdix connection of speed 1gbit.

Below is the Server Migration Schedule:

Date: Thursday, 28th July, 2022
Time: BST 10 PM (GMT +6)

We do not expect any downtime during this migration and no action is required from client end. Our team will perform all the required task and complete the migration work. We hope to complete the work in 6 hours time.

If you have any query regarding this migration, please contact us via support [at] tetrahostbd.com .

18 Jun

How to create backups in cPanel

A full cPanel backup includes all account files, databases, email accounts and settings. We recommend creating a full cPanel backup before any major data modification/migration or to keep data backup of an account.

1. Go to cPanel > Files section > Backup menu:

with cPanel Jupiter Theme

with cPanel Retro Theme

2. Click on Download a Full Website Backup:

3. By default, a full cPanel backup will be saved into your account home directory.
Go ahead and change Backup Destination if you would like to choose another target location for the backup.

Please provide your Email Address where the server will send an notification once its completed generating the backup and is ready for download.

Click on Generate Backup to proceed:

4. You will see the following message notifying about the start of the backup generation process:

5. Click on Go Back to monitor the status of the generation process real time.

The green checkmark next to the backup name will indicate that the backup generation has been completed. You can now either download it or navigate to the remote server to see if the backup is there:

27 Dec

cPanel to increase license price (again!) from 1st January, 2022

cPanel has announced another price increase taking effect on January 1st, 2022. Therefore, some changes should be expected in your invoices starting from the said date.

Below is the announcement email that We received from cPanel:

As a cPanel Partner, we understand that any change in our pricing model has a direct effect on your business. With this in mind, we strive to not only manage our costs appropriately but also provide transparency to you wherever possible. We are contacting you today to notify you of a pricing adjustment that will take effect January 1, 2022.
Our team remains passionate about providing the most reliable and intuitive server and site management platform on the market. We are proud to be the leader in the market and are continually expanding our product portfolio. Our goal is to enable our partners to increase revenue, increase margins, and reduce churn.

In 2021 we have delivered:

Increased performance through NGINX® and the ability to isolate email servers with the Mail Nodes feature
Broad Linux support through AlmaLinux OS
Ease of management through DNS Zone Manager and live transfers
Ease of use features such as Exchange ActiveSync to synchronize email, calendar, and contacts
In 2022, you can look forward to our new modernized interface, Ubuntu® support, and much more. We are excited to share our upcoming roadmap with you soon.

We are also excited to announce that starting on October 1st, we are including WordPress® Toolkit Deluxe with cPanel at no additional charge.

28 Aug

Announcement: .COM Domain Price Increase

Dear Customer,

Thank you for using TetraHost as your domain and hosting service provider. We would like to inform you that, few of the domain extension price is going to increase starting from 31st August, 2021.

Domain Extension: .COM
New Price: 900tk (registration, renew and transfer)
Effective Date: 31st August 2021

Domain Extension: .ORG
New Price: 1100tk (registration, renew and transfer)
Effective Date: 31st August 2021

Domain Extension: .INFO
New Price: 1800tk (registration, renew and transfer)
Effective Date: 31st August 2021

Domain Extension: .XYZ
New Price: 1100tk (registration, renew and transfer)
Effective Date: 31st August 2021

.COM authority Verisign was allowed to increase price for next 10 years, you can read more at:https://www.domainnameapi.com/blog/verisign-to-to-increase-com-prices-in-september

Please Note, Verisign price increase will effect all domain service provider and they will be able to increase price independently.

If you have any query or confusion regarding this price increase please contact us via support [at] tetrahostbd.com

23 Jul

Important Notice – Server Migration – hera.ihostman.com – 23/07/2021

We would like to inform you that, We will be migrating this server “hera.ihostman.com” to a new hardware. We have already taken the new server and currently working on building the server environment. We hope to start the data migration process starting from 9pm(GMT +6), 23/07/2021. During the data migration process We will be taking down the server and no services will work. This will make the migration process faster and smooth.

We expect to finish the migration process within 24-36 hours time. As this is a old hardware and lots of users data is available We want to make sure every user data is copied to new server. This is why it will take more time.

Below is the new hardware configuration:

Processor: 3.4GHz Hexa-Core E-2236 Coffee Lake Xeon
Memory: 128 GB
Hard Drive: 2 x 1.92TB NVMe

Once the migration is completed We shall inform you again. In the meantime We appreciate your patience on this matter.

14 Jul

cPanel – How to access sFTP

sFTP is more secure method then normal FTP method. The SSH File Transfer Protocol (sFTP), also known as the Secure File Transfer Protocol, enables secure file transfer capabilities between hosts.

There are three steps:

1. Enable SSH access for the respective account

At TetraHost, SSH access is by default disabled for security reason. If someone needs it for some valid purpose, they can request for it by contacting our support desk. In order to access sFTP, SSH access must be enabled.

2. Generate Public/Private Key

Once SSH access is enabled please follow the below instruction to generate Public/Private key:

— Login to respective cPanel Account with username and password
— Visit Security >> SSH Access menu >> Manage SSH Keys
— Generate a New Key with requested information
— Once the keys are generated, you will have to download them
— Before downloading the Private Keys, please convert it to PPK format to use with FTP client

3. Add Key to FTP Client Software

Once you have the Private Keys save to your computer, follow below steps to establish an sFTP connection:

— Open your FTP Client Software such as FileZilla or WinSCP

— Go to settings menu and add the key to the client. For Filezilla it is available under Edit >> Settings >> SFTP menu. For WinSCP, Click on Manage >> Authentication

— Now provide FTP login details and SSH Port instead of default FTP port to establish an sFTP connection

30 Mar

Default browser protocol for Chrome – HTTPS

Chrome is the most popular browser for its simplicity, fast and secure browsing experience. In a recent blog post, We came to learn that chrome will make HTTPS as default protocol for website having SSL enabled. This new feature will be applied with the upcoming version 90. As per blog post, this changes will improve privacy and website loading speed along with security for those website which supports HTTPS.

For example, users usually type example.com or www.example.com and browser takes to http://example.com or http://www.example.com as http:// is set as default protocol. With the latest chrome update, default protocol will be set to https and it will work as https://example.com or https://www.example.com

For sites that doesn’t have SSL certificate installed yet or has some kind of certificate related error, chrome will automatically fall back to http protocol.

TetraHost offers hosting service including SSL certificate provided by Let’s Encrypt SSL and client can install certificate for their domains by login to cPanel >> Lets Encrypt SSL. Following blog post have the instruction on installing SSL: https://www.tetrahostbd.com/blog/ssl-googles-not-secure-warning-and-your-website/

HTTPS protects website users by encrypting traffic sent over the user machine to Web Server. This process provide extra layer of security to users data they submit while browsing website.

Chrome is set to release the update by 13th April, 2021.

We highly recommend our users to enable/install SSL certificate. If you want our assistance with installing/enabling SSL certificate to your website, please submit a support ticket to support [at] tetrahostbd.com with the domain name.

13 Dec

cPanel Price to Increase (Again) from 1st January, 2021

cPanel is a well known supplier of a control panel to simplify hosting and server management. For more than 20 years it has been the leading hosting automation platform and is the preferred hosting control panel software worldwide. They have announced another price increase within 15 months. We expect 10-15% price will increase per license.

Below is the copy of the mail cPanel sent it to its partners:

Dear cPanel Partner,

Over the last 12 months, we’ve continued to listen and to deliver many critical features and capabilities. These enhancements include installations and updates now completing in less than five minutes, substantially reduced memory footprint, and meaningful improvements to the core mail, DNS systems (DNSSEC), and expansion of our NGINX support.

Many of these product enhancements are deeply focused on our Partners as we work to deliver against our strategy of increasing product performance and developing highly requested features that allow our Partners to generate more value for their business.

To make sure you get the best possible product experience and support, we review our prices annually. As a result of our recent pricing review, we’ve made some changes to our pricing that will become effective on January 1, 2021. You can find more information about our new pricing here, in the table below or by downloading the 2021 cPanel PartnerNOC License Guide here: https://go.cpanel.net/partner-license-guide.

Further, you may be eligible for additional discounts by becoming a cPanel Certified Partner. More information is available here: https://cpanel.net/partners/#certified

Keep innovating, building, developing, designing, and hosting, and know that we continue to make investments to improve everyone’s cPanel experience.

We’re also here to help. If you have questions, please email your account manager:

– The cPanel Team

The cPanel Discussion forum thread:
https://forums.cpanel.net/threads/cpanel-price-increase-2021.679609/

WHT Forum Discussion thread:
https://www.webhostingtalk.com/showthread.php?t=1770316

TetraHost User:

We are trying hard not to increase the price for existing shared hosting user. But for new cPanel permission, price will increase definitely. VPS or Dedicated License user price will increase too.

Price increase isn’t something We do usually but when it is forced, We have to maintain the new pricing structure to maintain the service. TetraHost is ready to help! We are pleased to assist and advise you on cPanel price adjustment. Don’t hesitate to contact us at billing [at] tetrahostbd.com, or can reach us via live chat or call us at +8801913377417.

Thank you for your attention. Have a nice day!