23 Jul

Important Notice – Server Migration – hera.ihostman.com – 23/07/2021

We would like to inform you that, We will be migrating this server “hera.ihostman.com” to a new hardware. We have already taken the new server and currently working on building the server environment. We hope to start the data migration process starting from 9pm(GMT +6), 23/07/2021. During the data migration process We will be taking down the server and no services will work. This will make the migration process faster and smooth.

We expect to finish the migration process within 24-36 hours time. As this is a old hardware and lots of users data is available We want to make sure every user data is copied to new server. This is why it will take more time.

Below is the new hardware configuration:

Processor: 3.4GHz Hexa-Core E-2236 Coffee Lake Xeon
Memory: 128 GB
Hard Drive: 2 x 1.92TB NVMe

Once the migration is completed We shall inform you again. In the meantime We appreciate your patience on this matter.

30 Mar

Default browser protocol for Chrome – HTTPS

Chrome is the most popular browser for its simplicity, fast and secure browsing experience. In a recent blog post, We came to learn that chrome will make HTTPS as default protocol for website having SSL enabled. This new feature will be applied with the upcoming version 90. As per blog post, this changes will improve privacy and website loading speed along with security for those website which supports HTTPS.

For example, users usually type example.com or www.example.com and browser takes to http://example.com or http://www.example.com as http:// is set as default protocol. With the latest chrome update, default protocol will be set to https and it will work as https://example.com or https://www.example.com

For sites that doesn’t have SSL certificate installed yet or has some kind of certificate related error, chrome will automatically fall back to http protocol.

TetraHost offers hosting service including SSL certificate provided by Let’s Encrypt SSL and client can install certificate for their domains by login to cPanel >> Lets Encrypt SSL. Following blog post have the instruction on installing SSL: https://www.tetrahostbd.com/blog/ssl-googles-not-secure-warning-and-your-website/

HTTPS protects website users by encrypting traffic sent over the user machine to Web Server. This process provide extra layer of security to users data they submit while browsing website.

Chrome is set to release the update by 13th April, 2021.

We highly recommend our users to enable/install SSL certificate. If you want our assistance with installing/enabling SSL certificate to your website, please submit a support ticket to support [at] tetrahostbd.com with the domain name.

23 Dec

Immediate Disk Maintenance – hera.ihostman.com – Starts Tonight, 9PM, 22/12/19

We want to notify all customers hosted at our HERA(Server Primary IP 104.156.55.181) server that tonight, December 22nd, 2019 from 09:00 PM to 05:00 AM , there will be a scheduled maintenance for approximately eight hour. TetraHost will be using this time to run disk maintenance. We have noticed that the server’s primary SSD drive is failing and need to be replaced with a brand new drive. We are going to clone the existing drive to new drive. This process requires a good amount of time thus We have set the maintenance window to 8 hours. We need to perform this immediately to avoid full disk failure. We have scheduled this maintenance window on off-peak hours so that We can ensure smooth transition.

Please note again, during the maintenance window server will be taken down completely and no service will be accessible. We expect no data loss during the maintenance.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them to support [at] tetrahostbd.com

For any immediate concerns please connect with us over Live Chat service available at our Website.

UPDATE: 02:00AM

We would like to inform you that We have successfully completed the disk maintenance. We have replaced the server’s primary hard drive with a new SSD and cloned the disk as well. Currently the server is UP and running with new disk. We are currently monitoring the server for any issue. Please visit your website, login to your control panels and verify that all are working or not.

If you face any issue please do not hesitate to contact us via +8801913377417 or Submit a support ticket to support@tetrahostbd.com or connect with us over Live Chat service available at our Website.

We appreciate your patience and understanding.

03 Feb

Announcement: Outbound/Outgoing Email Protection via Mailchannels

TetraHost is announcing a partnership with MailChannels, an outbound/outgoing email filtering and delivery solutions provider for internet based companies.

We have deployed MailChannels for all our cPanel based shared, reseller, and semi dedicated hosting services. Our deployment of their technology within our infrastructure involves relaying all email through their networks, and ensuring email delivery for all our customers. No customer should ever have to worry about their host’s IP reputations.

We have stepped up our game, and feel this puts us at a strong advantage over standard email solutions and this deployment will cost no extra money to our clients. There is no more worrying about if your emails were received or marked as spam due to the high reputation that MailChannels has by filtering out any spam emails from being sent. Getting to the inbox has never been easier.

TetraHost’s clients can verify the new deployment by checking the message header and look for Mailchannels relay addresses. MailChannels is our latest technology partner in our efforts to fight spam. To learn more about MailChannels, visit their web site at mailchannels.com.

All the Best,
Service Development Team, TetraHost
support@tetrahostbd.com

Sunday, February 3rd, 2019

02 Sep

Earn 10% For Every Customer You Send Us

Our everlasting goal is to provide such an exceptional level of service, our customers find themselves advocating for TetraHost every chance they get. If you are not exceptionally pleased with our services, We invite you to contact us directly so We can make things as they should be. If however, you are indeed thrilled with our services, We want to pay you for spreading the word about TetraHost.

We will pay you a 10% recurring commission for each and every customer you send our way. Tell your friends, associates and acquaintances about TetraHost and We will pay you each time one of them comes to us, mentions your name and makes a purchase. The payout depends on you. You can take immediate payment or use the amount to renew your services with TetraHost.

If you are interested in learning more about this offer, simply send a email to sales [at] tetrahostbd.com and We will get back to you promptly or give us a call at +8801913377417.

 

All the Best,

Ashraful Insan Siddiquee
TetraHost | CEO
rony@tetrahostbd.com

 

07 Jul

WordPress Update Released v4.9.7, Update Your WordPress!

WordPress has released an update on 5th July, 2018. We urges all our WordPress client to update their WordPress to latest released version.

In order to update, please login to your WordPress Admin Panel >> Dashboard >> Updates >> here you should find with an option to update WordPress to latest Version or you can use “Re-install Now” button to have latest version installed for your account. Sites that support automatic background updates are already beginning to update automatically.

More information on the latest update is available on the following URLs:
https://codex.wordpress.org/Version_4.9.7
https://wordpress.org/news/2018/07/wordpress-4-9-7-security-and-maintenance-release/

If you face any trouble updating your WordPress to latest version feel free to contact us. If you want us to update your WordPress, please create an support ticket with your WordPress Admin login details and We will update them for you.

Thank you for choosing TetraHost

Support Desk, TetraHost
M: +880 191 3377417 | E: support@tetrahostbd.com
https://www.tetrahostbd.com

21 May

WordPress Update 4.9.6

WordPress has released an update on 17th May, 2018. We urges all our WordPress client to update their WordPress to latest version.

In order to update, please login to your WordPress Admin Panel >> Dashboard >> Updates >> here you should find with an option to update WordPress to latest Version or you can use “Re-install Now” button to have latest version installed for your account.

More information on the latest update is available on the following URLs:
https://codex.wordpress.org/Version_4.9.6
https://wordpress.org/news/2018/05/wordpress-4-9-6-privacy-and-maintenance-release/

If you face any trouble updating your WordPress to latest version feel free to contact us. If you want us to update your WordPress, please create an support ticket with your WordPress Admin login details and We will update them for you.

Thank you for choosing TetraHost

Support Desk, TetraHost
M: +880 191 3377417 | E: support@tetrahostbd.com
https://www.tetrahostbd.com

25 Apr

Emergency Maintenance Alert – Switch Replacement Completed

Attention:
————
Server IP: 104.156.55.181
Hostname: hera.ihostman.com

The rack switch our server sits behind has recently shown signs it is failing. It suffered an outage yesterday which has prompted our datacenter to schedule a replacement for 04/25/2018, Wednesday at 12PM GMT +6.

Reason for Maintenance:
——————————
Replacement of switch by Datacenter Technician.

Summary:
——————————

The switch that sits atop our server’s rack has recently suffered an outage and was showing signs of failure. As this switch was failing, it needs to be replaced. We replaced this switch with a new one on Wednesday morning. This type of maintenance typically takes anywhere from 15-30 minutes. Our server lost network connectivity for a few minutes as datacenter technician removed our network cable from the old switch and plug us into the new switch. No action is required by you. Once the maintenance is complete your server will be behind a brand new switch with network connectivity and reliability back to normal.

We apologize for any inconvenience this may cause you.

Thank you for your business,

TetraHost Support Team
+880 191 3377417, https://www.tetrahostbd.com