At TetraHost, we understand that your website data is important to you. Whether it’s files, emails, or databases, having a backup gives peace of mind in case something unexpected happens. That’s why we make it easy for you to download and secure your own backups, and we also maintain backups on our side for extra protection.

In this article, we’ll walk you through the different ways you can back up your website data using cPanel, and we’ll also share how we help keep your data safe.

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1. Downloading a Full Backup from cPanel

The easiest way to take a complete backup of your website is through the Full Backup option in cPanel. This backup includes your website files, databases, emails, and settings.

Steps:

1. Log in to your cPanel account.
2. Go to Backup or Backup Wizard.
3. Click on Download a Full Website Backup.
4. Save the file to your computer or external storage.

Note: A full backup cannot be restored directly from cPanel by the user, but it’s very useful to keep as a safety copy. If you ever need to restore, our support team can help.

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2. Manually Backing Up Website Files

If you only want your web content (for example, your HTML, PHP, or WordPress files), you can use the File Manager in cPanel.

Steps:

1. Open File Manager in cPanel.
2. Select your website folder (usually public_html).
3. Use the Compress option to zip the files.
4. Download the zipped file to your device.

This method is quick if you want to keep a copy of your website files only.

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3. Backing Up Databases with phpMyAdmin

Your website databases (for example, WordPress or other CMS data) can be backed up separately.

Steps:

1. Open phpMyAdmin from your cPanel.
2. Select the database you want to back up.
3. Click Export ? choose Quick and SQL format.
4. Download the file to your device.

This ensures you have a safe copy of your website’s data and content stored in the database.

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4. Email Backups

If you use cPanel emails, you can back them up by:

• Downloading mail folders from File Manager (inside the “mail” directory), or
• Setting up your email account in an email client (like Outlook or Thunderbird), which downloads and stores a copy of your emails locally.

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5. Our Automatic Backups with R1Soft

Along with the options above, we also maintain backups of customer data using R1Soft backup software. This allows us to restore your data in case of accidental deletion, corruption, or other issues. Our team is always here to assist you if you ever need help with recovery.

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6. Other Good Practices for Backup

• External Storage: Keep an extra copy of your backups in an external hard drive or cloud storage service (like Google Drive, Dropbox, or OneDrive).
• Regular Schedule: Try to take backups regularly—especially before making big updates or changes to your site.
• Test Your Backups: Occasionally restore a backup on a test environment to make sure everything works properly.

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Final Thoughts

Your data is safe with us, but it’s always a good idea to keep your own copies too. With cPanel, you have easy tools to download and manage your backups anytime. And remember, our team is always here to help if you need support.

At TetraHost, your website’s safety and security are our priority.