18 Nov

Solving ‘421 Too Many Connections’ Error in FileZilla for Seamless FTP Transfers

FileZilla is a convenient tool for FTP file transfers in cPanel. However, encountering a ‘421 too many connections’ error can disrupt this process. To ensure smooth file transfers, let’s explore two methods to fix this issue.

Understanding the Error:
FileZilla throws this error when attempts exceed 8 connections from the same IP address without closing older ones. Incorrect settings might also trigger unsuccessful connection attempts.

Error Message:
“Response: 421 Too many connections (8) from this IP Error: Could not connect to the server.”

Method 1: Refresh Connections via cPanel

1. Log into your hosting account and access cPanel.
2. Look for “FTP Connections” under the “Files” section. If you can’t find it there, scroll down to locate it.

3. Open “FTP Connections” to see all active connections. Click “Reload” to refresh them.

Method 2: Increase FTP Connections from FileZilla

1. Open FileZilla and navigate to the File Manager option, which might vary based on your operating system. For instance, in iOS, you’ll find an icon, while Windows might display options like File, Edit, etc. Access the File Manager or Site Manager.

2. Click on “My Sites” from the left-sidebar and open the “Transfer Settings” tab.

If the settings area is accessible, select “Limit number of simultaneous connections,” and set the “Maximum number of connections” to more than 8. Click “Ok” to save the settings.

Please note: FileZilla doesn’t facilitate the disconnection of old connections; you’ll still need to use your cPanel account for that.

By following these steps, regardless of the presence of older connections with incorrect settings, you should be able to establish a successful connection between FileZilla and your hosting server.

These methods ensure a hassle-free experience with FileZilla for FTP transfers.

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14 Jul

cPanel – How to access sFTP

sFTP is more secure method then normal FTP method. The SSH File Transfer Protocol (sFTP), also known as the Secure File Transfer Protocol, enables secure file transfer capabilities between hosts.

There are three steps:

1. Enable SSH access for the respective account

At TetraHost, SSH access is by default disabled for security reason. If someone needs it for some valid purpose, they can request for it by contacting our support desk. In order to access sFTP, SSH access must be enabled.

2. Generate Public/Private Key

Once SSH access is enabled please follow the below instruction to generate Public/Private key:

— Login to respective cPanel Account with username and password
— Visit Security >> SSH Access menu >> Manage SSH Keys
— Generate a New Key with requested information
— Once the keys are generated, you will have to download them
— Before downloading the Private Keys, please convert it to PPK format to use with FTP client

3. Add Key to FTP Client Software

Once you have the Private Keys save to your computer, follow below steps to establish an sFTP connection:

— Open your FTP Client Software such as FileZilla or WinSCP

— Go to settings menu and add the key to the client. For Filezilla it is available under Edit >> Settings >> SFTP menu. For WinSCP, Click on Manage >> Authentication

— Now provide FTP login details and SSH Port instead of default FTP port to establish an sFTP connection