TetraHost Bangladesh

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Monthly Archives: November 2023

22 Nov

Troubleshooting ‘WebSocket Handshake Failed’ Error in cPanel’s Terminal Feature

Encountering the “Error: The WebSocket handshake failed” message while using the Terminal feature in cPanel can be frustrating, especially if you’re accessing cPanel through a sub-domain like https://cpanel.yourdomain.com.

Why does this error happen?

When you try to open the Terminal in cPanel, it uses something called a “socket.” This socket needs to confirm where you’re connecting from. If it detects a proxy, it stops working.

How to solve it:

Mostly, this happens when user uses third party DNS server such as Cloudflare. Cloudflare’s way of hiding your real IP address causes this problem. To fix it, try accessing cPanel using a server IP address or the server’s hostname instead of the Cloudflare-protected one.

By doing this, you can bypass the error and use the Terminal feature in cPanel hassle-free.

Here’s what you can try to fix it:

1. Use these links to access cPanel >> Terminal:

– https://server-ip-ipaddress:2083
– https://server-hostname:2083

If these links don’t work, try these steps:

– Turn off any proxies or VPNs you might be using.
– Try different web browsers to see if that helps.

If you’re still experiencing issues with this problem, please reach out to our support team for assistance via https://www.tetrahostbd.com/contact.

21 Nov

Unveiling Black Friday Bonanza: Irresistible Offers Await You at TetraHost!

Greetings, esteemed TetraHost community,

As we step into the season of gratitude and cheer, it brings us immense pleasure to unveil something truly special for you – our exclusive Black Friday extravaganza!

At TetraHost, we believe in celebrating this occasion by sharing the joy with our cherished patrons like you. Brace yourself for these incredible Black Friday deals:

Shared Hosting: Elevate your web presence with a Free Domain accompanied by an astounding 40% Discount! Simply utilize the Coupon Code: BF2023 during checkout. Plus, revel in lifetime discounts that seamlessly apply to Shared Hosting offers in your cart.

Reseller Hosting: Have aspirations of running your own reseller business? Begin your journey with a generous 10% Discount, Two Months Free, and a complimentary Domain Name upon an annual purchase. Enter Coupon Code: 10OFF to embark on TetraHost’s reseller hosting plan.

Virtual Private Server (VPS): Seeking a robust VPS solution? Enjoy an exceptional 10% off on our enterprise-grade VPS Service. Explore a plethora of options encompassing Linux, Windows, and Custom OS Solutions using Coupon Code: VPSBF2023.

We’re here to support you!

In the event you need guidance on choosing the perfect plan, wish to delve deeper into our offerings, or encounter any hurdles while placing your order, our dedicated team stands ready to assist. Connect with us at sales [at] tetrahostbd.com or call us at +8801913377417 for prompt and personalized support.

Make this Black Friday an unforgettable experience!

18 Nov

Solving ‘421 Too Many Connections’ Error in FileZilla for Seamless FTP Transfers

FileZilla is a convenient tool for FTP file transfers in cPanel. However, encountering a ‘421 too many connections’ error can disrupt this process. To ensure smooth file transfers, let’s explore two methods to fix this issue.

Understanding the Error:
FileZilla throws this error when attempts exceed 8 connections from the same IP address without closing older ones. Incorrect settings might also trigger unsuccessful connection attempts.

Error Message:
“Response: 421 Too many connections (8) from this IP Error: Could not connect to the server.”

Method 1: Refresh Connections via cPanel

1. Log into your hosting account and access cPanel.
2. Look for “FTP Connections” under the “Files” section. If you can’t find it there, scroll down to locate it.

3. Open “FTP Connections” to see all active connections. Click “Reload” to refresh them.

Method 2: Increase FTP Connections from FileZilla

1. Open FileZilla and navigate to the File Manager option, which might vary based on your operating system. For instance, in iOS, you’ll find an icon, while Windows might display options like File, Edit, etc. Access the File Manager or Site Manager.

2. Click on “My Sites” from the left-sidebar and open the “Transfer Settings” tab.

If the settings area is accessible, select “Limit number of simultaneous connections,” and set the “Maximum number of connections” to more than 8. Click “Ok” to save the settings.

Please note: FileZilla doesn’t facilitate the disconnection of old connections; you’ll still need to use your cPanel account for that.

By following these steps, regardless of the presence of older connections with incorrect settings, you should be able to establish a successful connection between FileZilla and your hosting server.

These methods ensure a hassle-free experience with FileZilla for FTP transfers.

Explore our range of shared and reseller hosting plans!