As you know already, our main server which is “hera.ihostman.com” will be moved to a better hardware. We have already ordered the new server from our Datacenter which is Softlayer, USA. The new server physical location is Texas, Dallas. We have chosen Dallas location because the connectivity from Bangladesh is fast then any other location. We will inform you about the new Server Configuration very soon via our blog post.

We are expecting to start the transfer process from 20th January, 2012 at mid-night 12.00 AM(GMT +6). Please note, We do not expect any downtime during the transfer process. We will take every steps to keep all our client account up and running smoothly/properly.

To make the process faster, we may take down the following two service for 24-48 hour:

1. cPanel
2. FTP Server

So, while both the service set to down, user will not be able to access cPanel or upload any file to server using FTP. It is also recommended not to update any site while we ran the transfer process to avoid any file missing issue. Please note again, HTTP service or Web Access will stay up during this process.

We are expecting to complete the transfer process in 24hours time. As soon as the transfer process is completed, we will update the DNS Server.

*** Update regarding the transfer process will be informed via our blog post.

We hope to have your full co-operation during the transfer process.

Regards,
NOC, TetraHost