07 Jul

Atmail is now available at TetraHost!

AtMail, the most advance open source webmail client is available now at TetraHost. All Email user will now be able to use AtMail by login to their webmail. AtMail is an open source webmail client for IMAP mail servers. It utilizes Ajax to deliver an intuitive, simple user interface. The interface is very attractive with more powerful features which will give users more reason to use Webmail client!

AtMail at Webmail View:

Inside view of AtMail:

11 Nov

Clamav, a nice anti-virus for cPanel Server!

I was searching for a good anti virus which can be used easily with cPanel server and detect threats confidently. After a lot of search, discussing with techy people i finally decided to use Clamav Anti Virus for my server. I was surprise to see its effectiveness.

Clamav can detect viruses, trojans, malwares from your server. More importantly, it can detect if there any hacking activity is running on your server with any shell script.

Clamav, can be installed very easily into a cPanel server. Here are the steps:

>> Login to your root WHM
>> Manage Plugins
>> Here you will see a list of free manageable plugin offered by cPanel
>> Find “clamavconnector” and check the box which says “Install and keep updated”
>> Scroll down and click on “Save”
>> Now, system will automatically download all required file to your server and install it for you.
>> Once the installation is completed, you are ready to use it immediately!

Now to scan the server you need to follow the following steps:

You’ll need to login as root to SSH to do this,

Create a file named “clamscan.log”

>> cd /var/log
>> touch clamscan.log

To scan all the cPanel accounts, i mean users home directory, please run the following command:

clamscan -ir /home/*/public_html > /var/log/clamscan.log &

This command will scan all public_html and log all infected files to /var/log/clamscan.log. Now, you can see all the effected files and remove them from their location.

Your cPanel server is secure now!

31 Aug

cPanel’s Fantastico Programs Updated!

We have just update Hera’s Fantastico Programs with latest version. It includes latest Joomla and WordPress version. If you are using any scripts from Fantastico then please update them by login to your cPanel.

Current version is De Luxe 2.10.4 r41.
Fantastico De Luxe 2.10.4 r41 (LATEST and STABLE releases)

Updates:
Coppermine Photo Gallery: 1.4.26 -> 1.5.6
Joomla 1.5: 1.5.17 -> 1.5.20
Moodle: 1.9.8 -> 1.9.9
Soholaunch Pro Edition: 4.9.3 r17 -> 4.9.3 r41
TikiWiki: 4.1 -> 4.3
WordPress: 2.9.2 -> 3.0
Zen Cart: 1.3.9b -> 1.3.9d

17 Aug

The Art of Troubleshooting Thyself!

TetraHost often receives tickets from our clients who claim that their website is not accessible. However, most of the time it turns out that the issue is actually at the client’s side itself. So in this blog we try to help you to run some self diagnostic tests which will equip you to figure out whether the issue is at your side before opening a support ticket.

Note: It is recommended that you check Network Issues page on your Clientarea so that you will get notified whenever there is an ongoing server/network related issue. TetraHost staff will post a report when any issue is detected by our 24/7 monitoring system. If you do not find any new topic after a few minutes, please go through the following steps to check whether the issue is at your side:

1) Check using third party monitoring services:

There are several website monitoring services available that can check whether your website is up or not. Most of them can also check it from multiple locations across the world. Some of the services that allows free website monitoring checks are:

http://www.alertra.com/spotcheck.php
http://www.hyperspin.com/en/quicktest.php
http://www.watchmouse.com/en/checkit.php
http://www.siteuptime.com/users/quickcheck.php

If the third party monitoring services are also reporting your website as down, please open a Support Ticket in our Help Desk. However, if they are reporting your website as “UP”, the issue is likely at your side itself. Let us see how we can further troubleshoot the issue at your side.

2) Traceroute:

The next step to diagnose the issue is to run a Traceroute command from your windows PC to your domain name. Trace route is a network utility that traces the path taken by your network to reach a host. It shows all nodes the packet travels from sender to destination (also reffered as “hops” in the network), the domains if available, IP addresses and the amount of time in milliseconds that took the reach that specific host. To run a traceroute command, you can do the following steps:

a) Assuming that you are using a Windows PC, click Start > Run
b) Type: cmd (and Press Enter)
c) Type the traceroute command at the prompt: tracert yourdomain.com (and press Enter)
d) Wait for a few seconds for the traceroute command to complete. Once the traceroute is completed, it will show “Trace Route Complete”.
e) To copy the trace route result, right click the Command Prompt window and click on “Mark”. Now drag and select the result to highlight it and press Enter to copy it.

Paste and Save this information in a text file which you can attach when submitting a Support Ticket later.

* If the trace route shows a “Unable to Resolve Host” message, it is likely to be a DNS issue at your side. You may be having a DNS cache or your ISP’s DNS server aren’t updated yet. In such cases, you can try flushing your DNS cache or you can use third party DNS addresses from OpenDNS, etc. to resolve this issue.

* If the trace route result shows “Request Time Out” within your ISP’s network range, it is likely that your ISP is having issues and you may have to contact them regarding this issue along with the traceroute result.

* If the trace route result shows “Request Time Out” towards the end (just before reaching the server), it is likely that your PC’s IP Address is blocked in the server’s firewall. Please open a Support Ticket in our Help Desk to get your IP unblocked from the firewall along with the trace route result and your IP address.

The above troubleshooting tests will help you find and resolve issues at your side quickly without the need for contacting us through the Help Desk. If there is an ongoing issue reported at our side, then it will be posted in the Network Issues area. In such cases, please do not open a Help Desk ticket as it would delay our efforts to bring back the server online since we will have to attend to your ticket at the same time. Please refresh the Network Issues page or subscribe to the topic to receive an email notification when there is an update.

MTR

To run MTR (My traceroute) on a Windows system, you need to download and install the MTR software first. Here are the steps:

Download WinMTR from the official website:
https://sourceforge.net/projects/winmtr/files/latest/download

Extract the downloaded ZIP file to a folder of your choice.

Open the extracted folder and double-click on the WinMTR.exe file to launch the application.

In the WinMTR window, enter the IP address or hostname of the target you want to trace the route to in the “Host” field.

Click the “Start” button to begin the MTR process.

WinMTR will start tracing the route to the destination and display a real-time report of the network performance and latency for each hop in the route. To stop WinMTR, click the “Stop” button.

14 Aug

Have a WordPress site? WP Super Cache is Must for You!

WordPress is the world’s most popular blogging software and the most used by our clients here at TetraHost. Naturally, when something comes along to make one of the best pieces of software ever made even better, we’d like to let you know aout it! WP Super Cache is a plugin that will speed up just how quickly your blog loads;

WP Super Cache is a static caching plugin for WordPress. It generates html files that are served directly by Apache without processing comparatively heavy PHP scripts. By using this plugin you will speed up your WordPress blog significantly.

Download and Installation
1. Download the newest version of the WP Super Cache plugin from the WordPress.org plugin db and follow the instructions contained in the readme.txt file. If you have installed WP-Cache before this shouldn’t be any more difficult.
2. After installation, go to the WP Super Cache options page and set your desired cache time.

Installation shouldn’t be a problem, but should you have any issue just submit a support ticket in our client area and we’ll be only too happy to help.

Here’s to happy, speedy bogging!

13 Aug

Latest cPanel v11.25

cPanel was already upgraded to 11.25 sometime ago. Today i will try to write an short summery of the new cPanel version.

New cPanel bring a whole range of new features including the ability to edit DNS zones right from cPanel, an enhanced AJAX interface and more.

Performance

cPanel/WHM 11.25 implements some major changes throughout our mailing system. We’ve adjusted the Exim configuration to allow a single process to listen on multiple ports, thereby reducing RAM and CPU usage. In addition to this, we’ve also improved quota lookup efficiency.

RoundCube webmail can now operate using the lightweight SQLite database engine. This gives each email account its own SQLite database, and assigns ownership of the RoundCube process to the cPanel account, for easier process accounting.

Version 11.25 also updates RoundCube, SquirrelMail, and Mailman to their most current versions.

Security

We know that security is important to you. That’s why we’ve added numerous security features to cPanel/WHM 11.25. Our new security token system attempts to prevent cross-site request forgery (XSRF) attacks by appending URLs with a session token in the form of cpsess. When this feature is enabled, absolute URLs are no longer allowed. This new feature helps to ensure a safe environment for you and your customers.

Refined User Interface

We’ve revamped the cPanel home page with even cleaner HTML, and reduced the number of HTTP requests the page sends, resulting in shorter load times. Plus, we optimized the CSS used by cPanel, to speed page loading throughout the entire cPanel interface.

We’ve also overhauled one of cPanel’s most frequently accessed areas: the Email Accounts page. It now combines all the major functionality involved with email accounts into a single page: you can add, search, sort, and delete accounts, as well as change passwords and quotas, all without leaving the page. With its clean new design, this page provides a faster, more intuitive way to manage your email.

cPanel/WHM 11.25 comes equipped with an improved editor for MX (mail exchanger) entries. This new editor allows you to configure multiple mail exchangers with the same priority, for balancing the load on your mail servers.

12 Aug

What is Good About Linux Hosting?

Linux hosting is a fairly easy thing to get. If you are currently on Windows and you are thinking about getting this kind, you do not have to fret since the PC’s operating system and that of the web host will not impact each other. Let us find out more about Linux hosting.

The first benefit of getting Linux hosting is that it is easy to afford. This is an open-source software that you can get for less compared to Mac or Windows. You do not have to pay for any licensing fees. Windows has very strict rules on licensing. Each product will get its own license. You do not have to worry about this with Linux because you can do more than one installations from one purchase.

Is Linux hosting dependable? It has proven time and time again that it is stable and that anybody who uses it can rely on its performance. Most home PCs still use Windows but this is not the case when talking about hosting servers. You can see that Linux is something that most platforms strive to copy.

Aside from these, the Linux hosting system has the capacity to give you plenty of features to give you interactive and lively pages. It makes use of MySQL, Perl, and PHP to give you the best solutions. You can also use free applications to make your site look better and help it cater to your needs. This is a very well rounded hosting system which any sort of online business will find useful.

You might begin to think that Linux hosting is complicated but the truth is that it is not at all. This is very easy to understand even for beginners. Microsoft runs on a fancy graphic interface but Linux runs on command inputs. You can also use all the control panel functions that you find. Linux has a great array of control panels such as Plesk and cPanel. These are also very easy to use.

So these are the reasons why you should opt for Linux hosting. Take advantage of the affordability and superior performance of this kind of server. Websites are very competitive and having this good hosting solution working with yours will really put you at a notch above your competitors. You will find yourself enjoying the ease at which you can control your site and along with this will come high traffic and, eventually, profit.

03 Aug

Radio Hosting, New Service in Bangladesh

Recently, TetraHost has introduced a new hosting service to the Bangladesh market which is Online Radio Hosting Service, it is well known as streaming service on world market. Using this service, our customer can build their own online radio station. Even existing FM radio station can stream/broadcast using this service. We are offering the service with Shoutcast server.

We TetraHost are here to bring you Quality, Low Cost Radio Hosting/SHOUTcast Hosting Solutions. Over time, we have established ourselves with leading edge technology to stay at the fore-front of the hosting market.

A dedicated team is always available to provide you with personal technical support. We believe in providing Radio/SHOUTcast hosting services at affordable prices. Our servers are specially made to provide maximum reliability and uptime. Our powerful servers use leading edge hardware including DUAL Quad Core processors, fast HDD’s, and customized Linux operating systems for outstanding SHOUTcast hosting performance and reliability.

Details information with price can be found from the following link:
http://www.tetrahostbd.com/radio.html