22 Jul

Massive cPanel Price Increase and Its Effects to End User

On Thursday 27 Jun 2019 cPanel announced new pricing and licensing structure. Previously the pricing model was set per server which they have now changed to per-account model. In a nutshell, previously a server with cPanel license can create any numbers of account but now, We will have to pay for each account created on a cPanel server.

cPanel is increasing their software price after two decades. The server hardware technology has evolved and they have also made better optimization on their software which allow a server to run multiple website. Because of this they are enforcing the price increase to us.

cPanel was acquired by Oakley Capital at the beginning of this year which own another web hosting control panel, Plesk. A price increase was expected but not the way cPanel announced last month. We have already contacted our account manager at cPanel and informed them about our displeasure regarding the new pricing. We hope cPanel will re-evaluate their new pricing structure which seems to have a very narrow chance!

As per cPanel’s new account based pricing structure, We the Hosting company have to pay them 17tk/month or 200tk/year for every cPanel account that is created on a server. If everything stays as per the recent cPanel announcement, We will have to adjust pricing. We do not expect a price adjustment for our shared or semi dedicated hosting packages meaning they will remain same. But for Reseller customer, We will have to adjust the pricing due to the fact cPanel will now charge us for each cPanel account a reseller creates or already have.

We can assure you that, from TetraHost, We will only charge the extra amount which is being charge with the cPanel’s new account based pricing structure. For example, if a reseller has 20 cPanel account under his/her reseller/WHM account, then We will have to charge the customer 20 x 200tk = 4000tk per year for this purpose. It can be charged monthly or yearly as per customers comfort.

We will have to adjust VPS and Dedicated server license prices as well. VPS and Dedicated Server customers are requested to contact us to find out about their new license price.

We are still reviewing the price increases and we will update our clients if there is something new from cPanel regarding their new pricing structure.

This new structure affects all existing customers and comes into effect from 1st September 2019.

We’re happy to advise you on what are the best next steps in dealing with this cPanel price increase. Our goal is to be your IT expert and helping you find the best option, specifically for you and your business. If you have any suggestions regarding this matter, you are Welcome to share them with us as well.

To get in touch with us, simply use the Contact Us form, email us at sales@tetrahostbd.com, call us at +8801913377417, or use the live chat at the bottom right corner of our Website.

21 Dec

Announcement: R1Soft Restore Backups

We live in a digitalized world where most of the processes of your company have shifted to the online realm. The website of your company contains all the critical information about your company which if lost can prove to be a huge trouble for your organization. Thus, what you need is a daily backup plan which will keep an online backup of all your company data on a regular basis and will prevent it from getting lost.

We are pleased to announce revolutionary R1Soft Server Backup Manager backups are available on all shared hosting and reseller servers effective 21/12/2017. R1Soft backup interface can be accessed by visiting “R1soft Restore Backups” Icon in cPanel files section which will take you to our backup servers. You can restore any file or folder from this interface including entire account home directory if required. Client will be able to restore databases as well from same panel.

Protection of your data is our foremost priority and this is only an additional layer which will provide you full control of your backups.

For more information regarding R1Soft Server Backup Manager Technology please visit: https://www.r1soft.com/product-features

We have prepared an video tutorial and uploaded it to Youtube. We hope this will help you access/manage R1Soft backup feature and restore files.

There will be 10 restore point currently which means our clients will be able to restore data from last 10 days. This is an addon service from TetraHost which cost nothing extra 🙂

Please feel free to contact us if you have any questions regarding this service.

13 Aug

Latest cPanel v11.25

cPanel was already upgraded to 11.25 sometime ago. Today i will try to write an short summery of the new cPanel version.

New cPanel bring a whole range of new features including the ability to edit DNS zones right from cPanel, an enhanced AJAX interface and more.

Performance

cPanel/WHM 11.25 implements some major changes throughout our mailing system. We’ve adjusted the Exim configuration to allow a single process to listen on multiple ports, thereby reducing RAM and CPU usage. In addition to this, we’ve also improved quota lookup efficiency.

RoundCube webmail can now operate using the lightweight SQLite database engine. This gives each email account its own SQLite database, and assigns ownership of the RoundCube process to the cPanel account, for easier process accounting.

Version 11.25 also updates RoundCube, SquirrelMail, and Mailman to their most current versions.

Security

We know that security is important to you. That’s why we’ve added numerous security features to cPanel/WHM 11.25. Our new security token system attempts to prevent cross-site request forgery (XSRF) attacks by appending URLs with a session token in the form of cpsess. When this feature is enabled, absolute URLs are no longer allowed. This new feature helps to ensure a safe environment for you and your customers.

Refined User Interface

We’ve revamped the cPanel home page with even cleaner HTML, and reduced the number of HTTP requests the page sends, resulting in shorter load times. Plus, we optimized the CSS used by cPanel, to speed page loading throughout the entire cPanel interface.

We’ve also overhauled one of cPanel’s most frequently accessed areas: the Email Accounts page. It now combines all the major functionality involved with email accounts into a single page: you can add, search, sort, and delete accounts, as well as change passwords and quotas, all without leaving the page. With its clean new design, this page provides a faster, more intuitive way to manage your email.

cPanel/WHM 11.25 comes equipped with an improved editor for MX (mail exchanger) entries. This new editor allows you to configure multiple mail exchangers with the same priority, for balancing the load on your mail servers.