Home/About

About TetraHost — hosting in Bangladesh since 2007

Biased for true hosting experience. A company from Dhaka that has kept Bangladeshi websites online since 2007 — by getting the unglamorous things right.

99.9% uptime ~10 min ticket response 30-day money-back

Our story

TetraHost was founded in 2007 and has spent the years since providing shared hosting, reseller hosting, VPS and dedicated servers to businesses across Bangladesh. Nineteen years is a long time in this industry — long enough to watch a great many hosting companies appear, undercut everyone, and quietly disappear.

We are still here because we built the business around infrastructure rather than marketing. Our services are engineered to be self-sustaining: they recover automatically from the common failures that leave other hosts waiting for someone to notice. Even so, we monitor the health of every server every minute, because the best time to learn about a problem is before the customer does.

Our philosophy

Creating a successful web presence should be straightforward and affordable. That belief shapes everything we offer, and our pledge is deliberately simple:

  • Make getting online quick and easy
  • Provide genuinely good resources, not oversold ones
  • Back it with full customer support at any hour
  • Offer design and consultation when you need it
  • Keep it affordable in Bangladeshi Taka

The team

We are a tightly-knit group of system administrators, technicians and support professionals based in Banani, Dhaka. There is no call-center layer between you and the people who actually run the servers — when you open a ticket, an engineer reads it.

That structure is why our average ticket response sits at around ten minutes, and why we are comfortable publishing our uptime rather than simply claiming it.

What we run on

Our infrastructure spans four countries — the USA, Germany, Singapore and Bangladesh — so you can host close to the audience you actually serve. Shared and reseller hosting run in Dhaka, Singapore and the USA; Germany is a VPS and dedicated server location. Every shared server runs CloudLinux for account isolation and Imunify360 for security, with daily backups and free SSL as standard rather than as paid extras.

We are a cPanel certified partner and an official Google Cloud partner for Google Workspace, which lets us license, deploy and support both platforms directly and bill you locally in Taka.

At a glance

Founded2007 — 19 years of hosting
Domains hosted10,000+ and growing
Data transferred2,000 TB and counting
Support24/7, ~10 minute average response
Uptime99.9% guaranteed, publicly reported

Our guarantees

30-day money-backImmediate refund policy on all packages
Free migrationWe move your site at no cost
No lock-inNo setup fees, no minimum contracts
Track record

Numbers we publish, not just promise

10,000+Domains hosted
2,000 TBData transferred
99.9%Uptime guarantee
19 yrsIn business since 2007
Partners

Certified where it counts

cPanelCertified Partner Google CloudWorkspace Partner CloudLinuxPowered servers Imunify360Server security
Membership

A registered member of the industry bodies

Both memberships are public. The links go to our profile on each association's own website, so you can check rather than take our word for it.

Reviews

What customers say

4.9
from reviews on Google
★★★★★

It has been a long time (10 yrs) i did started business with tetrahost as a reseller. I have hosted 100 of domains and registered 1000's by tetrahost. I wont say "wow", rather i like to say it has been always satisfactory. They are very much dependable and very efficient in their business. They always build a very intimate relation with their customers and also they really take care of the relation. Within this years, It happens many time that i forgot to check my email or forgot to keep remember my domain renewals but they always do. They never let me loose any of my domain. Still doing business with them and i am satisfied with them.

abdul hai SiddiqueGoogle review
★★★★★

I would like to take this opportunity to commend the staff at Tetrahost for their exceptional technical assistance and service in handling questions and problems associated with the websites you host. In particular, I would like to thank Rony for his courtesy, knowledge and concern as he helped me resolve many difficulty. Rony quickly understood my problems and worked promptly to find the answers. Within a very short period of time, he helped me to make the necessary changes. I find this type of service is very typical of your technical representatives, which is why I am very happy to have chosen Tetrahost for my own website and have recommended your service to others for whom I work.

Ashik MasudGoogle review
★★★★★

Tetrahost Bangladesh is providing premium quality domain/hosting service and I am very much happy to have their both domain & hosting service. I will strongly recommend TETRAHOST for any kind of domain and hosting service for their quality customer support and skilled manpower for providing best service. Keep it up. A +++++++

Md. Shirajul Islam (RaaZ)Google review
★★★★★

Tetrahost is service for at least 4/5 years, the experience we mainly got that they much cooperative & sincere. I hope they will continue with their efforts to uplift the fame & business. Thanks again for being with us. — MyTech Computer System

Gazi SadekGoogle review
★★★★★

Best hosting service ever used. Been in their server for almost two years and there hasn't been one downtime. The support is quick and the price is also very competitive.

Anamul HaqueGoogle review

Nineteen years, and still answering in ten minutes

Join the businesses across Bangladesh who stopped worrying about their hosting.

See plans & pricing