How we compareThose words cost nothing to print. What separates hosts is what the words turn out to mean once you have paid. Below is what TetraHost includes as standard, and next to each one the question worth putting to any host you are considering — including us.
Real engineers on the desk 24 hours a day, 7 days a week, 365 days a year. Average first reply on a ticket is about ten minutes, in English or Bangla. Not a call centre reading from a script, and not a bot.
Who answers at two in the morning, and what is their average first reply time — not their target, their average?
Our Dhaka network peers with BDIX, so traffic between a local visitor and your site stays inside Bangladesh. Measured from Dhaka, that is 5–15 ms against 40–60 ms to Singapore and 200–300 ms to the USA. Ten requests on a page load and the difference is most of a second before anything renders.
Which country will my site actually sit in, and what is the round-trip time from Dhaka? A "Bangladeshi" host routing through Singapore is a different product.
Imunify360, CloudLinux account isolation, daily JetBackup and free SSL come with every hosting plan. NVMe storage throughout. MailChannels relay on hosting and reseller plans. None of it is an upsell at checkout.
Which of these appears as a paid extra once I reach the basket — backups, SSL, malware scanning, isolation?
Free, and done by our engineers rather than by you. We move files, databases, email and DNS, you check the site on our servers, then traffic switches with no downtime. Most migrations finish inside 24 hours.
Is migration free, and who does the work? "Free migration" sometimes means a control-panel tool you run yourself, and sometimes means a queue.
Billed in Taka. bKash, Nagad, SSLCommerz, BRAC Bank transfer, Visa, Mastercard and PayPal. No card required if you would rather not use one, and no exchange rate moving your invoice each year.
Can I pay in Taka without a card? An invoice in dollars is a price that changes even when the host's price does not.
No setup fees, no minimum contract, and a 30-day money-back guarantee on every hosting plan. There is no first-year teaser rate here — you renew at the standard price rather than an inflated one. If you do leave, we do not make it difficult.
What does year two cost, in writing? And what happens if I want to move away — is there a fee, a lock, or a wait?
Every figure above is stated elsewhere on this site and we will stand behind it. Latency figures are round-trip times measured from Dhaka and vary with your ISP and route. We have deliberately not written a column describing what other hosts do — we cannot verify their side, and a comparison you cannot check is not worth reading.
Being honest about itA comparison that only flatters the author is an advertisement. Three cases where somebody else will serve you better.
We run four locations. If your audience is spread across continents and you need edge presence in twenty of them, a global platform is the right tool and we will say so.
There is always a cheaper first year somewhere. We are not built to win on that number, and we would rather tell you now than have you find out at renewal.
We publish 99.9% and we answer in about ten minutes, but we do not sell a credit-backed SLA. If procurement needs one on paper, ask us before you buy rather than after.
Open a ticket before you buy and time the reply. Or let us move your site for free and watch what happens — there is a 30-day money-back guarantee behind it either way.